The Serving Salesperson

Paul Rhodes’ life is a mess. 

Once, he was a customer-focused salesperson who truly cared about serving his customers.  However, somewhere along the way, his focus changed from ‘them’ to ’me’.  For some time now, it has been all about ‘me’ -- how many sales can I close, how much money can I make, how much recognition can I achieve – what’s in it for me? 

Because of his self-absorbed attitude, he is separated from his wife and daughters, on shaky ground with his customers, and avoided by his coworkers. He has become consumed with his job, largely to try and limit the many hours he has to spend alone.

Then, something happens that puts his future with his company in jeopardy.  If he wants to keep his job, the company president has assigned him the task of interviewing seven ‘Serving Salespeople’ in the hopes that he will learn from their serving mindsets.  

The book is the story of Paul’s journey on the road, from being all about me to truly caring about and serving his customers.  Along that road, he learns about the seven Pillars of being a Serving Salesperson – and discovers some things about himself as well.